HearCare’s story began in our hometown of Toledo, Ohio. My wife, Nora, and I held good jobs as beginning .
One day, I saw a boy who had “fallen through the cracks.” He had both considerable and financial need, yet his family didn’t qualify for Medicaid assistance. As an employee with limited influence, our clinic became another rejection. I left work disappointed—even angry.
We immediately looked into operating our own hearing clinic where we could “call the shots” with a specific mission in mind: to treat people as we would want to be treated, to offer best practice service to everyone, and to always possess the authority to do the right thing.